Returns & Exchanges


We do not offer cash refunds at this time. However, if an item does not work out for you, we would be happy to offer you a store credit that will go toward your next order once your item has been returned.

 Please Note:

  • You will receive your order anywhere from 6-12 business days from the date that it is shipped out , not the date the order is placed.
  • After your payments is authorized and verified, it can still take up to 2-3 business days to process your order in our warehouse.
  • Business days do not include weekends or holidays. Orders placed after on Friday after 12 P.M. or over the weekend will being processing on the following Monday.


All postage costs for returns must be covered by the customer. To exchange your items, please return them to:

Llama Momma Company
4664 N.Springs Rd
Kennesaw, Ga 30144

Write us a note on your packing slip stating the product and we will replace the damaged product with a new one. For further questions, please contact us at